Frequently Asked Questions
What materials are used in your wedding ring collection?
Altınbaş's wedding ring collection features high-quality gold and other precious metals. The rings are meticulously crafted by Altınbaş's expert artisans using materials known for their durability and timeless appeal.
When will my ordered wedding ring be delivered?
Once you place your order, the Altınbaş team will promptly get in touch with you, providing information about the delivery process. The delivery time may vary based on the specific product and any customization options you choose.
How can I personalize my ring?
Altınbaş's wedding ring collection offers various customization options. You can personalize your ring by adding details such as names, dates, or a special message. Explore the available options to create a truly unique and personalized piece.
What are your recommendations for wedding ring maintenance?
Regular maintenance is essential for the longevity of your ring. You can clean your ring using mild soapy water and a soft brush. Altınbaş recommends following their jewelry care guide for specific instructions on keeping your wedding ring in pristine condition.
What should I do if I encounter an issue with my order?
If you encounter any issues with your order, please contact Altınbaş customer service immediately. The professional team is dedicated to assisting you and resolving any concerns or questions you may have regarding your wedding ring purchase.
